Société : Maersk Line
Publié le : 31/07/2018
-Drive a portfolio of Accounts Receivable, Be the Finance Partner for Client Managers & GSC teams.
-Responsible to drive Customer outcomes through positive customer experience in finance-related processes.
-Face to face meetings with Customers on a regular basis to resolve issues, maintain relationships, understand new requirements, adoption on new tools and resources.
-Deploy MLOS with KCMs and Vertical Leads to review Account Receivable development, issues, and own or drive action plans.
-Regular follow up with Account Payable, finance, relevant GSC Sales owners and Ops teams.
-Forecast Cash and AR performance for owned customers – report outs to Finance & Commercial Management.
-Support initiatives to improve invoicing for customers to Analyze and resolve root causes of disputes proactively.
-Work Cross functionally to deliver value service – Including Disputes, CS, TCM (BCOs) and BPOs.
-Drive root cause identification and fixing.
-Understand and streamline Invoice delivery and remittance receipt processes with customer – Support deployment of any new requirements or suggest improvements where needed to improve AR performance.
Contact : firstname.lastname@example.org